Tag Archives | Service

Stacked Dorado and Service Experiences

Experiences in service can be changed with time. Companies need to have a definition of service and its quality metrics in order to have a chance to maintain this. My opinion of service in South Africa were challenge at the last moment. And that is good! The dorado did it, well almost, the service made it really delicious.

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What makes good hotel service?

I was off on a week’s holiday with the family in norther Italy near the Austrian border. This was a birthday present my wife had wished for. So, what better way to spend your birthday than to head off for a week to a wonderful place you have never been before? I can’t think of […]

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