Author Archive | Andrew

Blogging 2015 – Execution Time

Posted this morning my first post here in over 6 months. That blew me away. I’ve been struggling with how, where, when to blog for the last 2 years now and then I see my saddened, hard-worked for blog site. I never look at traffic on this site, or for any of my sites or […]

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Stacked Dorado and Service Experiences

Experiences in service can be changed with time. Companies need to have a definition of service and its quality metrics in order to have a chance to maintain this. My opinion of service in South Africa were challenge at the last moment. And that is good! The dorado did it, well almost, the service made it really delicious.

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Panel Discussion – Social Business

I had the opportunity last week to participate in a discussion, as part of a panel at Deloitte’s EMEA TMT Business School, talking about social media, social business and the realities. I was there representing Avaya and there were the other heavyweights from Microsoft and Oracle as well. Also there was a customer of Deloitte […]

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Digital Sunrise Europe & Radical Openness

The Digital Agenda Assembly 2012 (DAA12) held on the 22nd & 23rd of June in Brussels was attended by 1.150 persons while 4.000 followed through live webstream and more than 1.000 contributed actively through social media. This was the culmination of 8 weeks of effort made by the Digital Sunrise EU. A loosely grouped set […]

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