Tag Archives | Twitter

Did #da12social cause Twitter to crash?

I decided to report this report here on my blog as I was there in Brussels last week during this event and will write my experieces from there in another post. This was just too good to pass up. Originally posted at: http://thebillyperspective.wordpress.com/2012/06/22/did-da12social-cause-twitter-to-crash/ Did #da12social cause twitter to crash? Well from what was an absolutely massive collaboration […]

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Daniel Backhaus

Social Media is Coming Home

During my attendance and engagement at the Call Center World this year in Berlin I had the chance to meet with others who were also presenting with me on the subject of customer service and social media. In this post I wanted to introduce one of those persons; Daniel Backhaus. During our discussions he brought […]

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SoMe meetup IRL, Stockholm 2011

This is a different subject from my usual customer experience or corporate service offerings. I wanted to write about an event which I had been hoping to make happen for quite some time now; a tweetup with some social media friends. Yes, I had a blind date with some Tweeps tonight. I have been cultivating […]

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