Tag Archives | Twitter

Social User Channel Preferences Kuwait

How and why certain groups of people tend to use one social media platform over another and how businesses react to this. This is a brief study of how the 3 Kuwaiti telecoms use Facebook, Twitter and Instagram to varying degrees to interact with their customers. Companies studied are Zain, Viva Telecom & Ooredoo Kuwait. […]

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Twitter Application Use Across EMEA

As part of the Twittersphere and the data provided via its API I was curious as to how people here across EMEA from Scandinavia down to the Cape were accessing and tweeting. So, over a few months I tracked the use and have now compiled the results. This is in no way comprehensive and there […]

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Facebook stealing service away from Twitter?

Some new data came out this week from Socialbakers showing that the number of questions being asked on Facebook to brands has increased 26% in 6 months. So, what does this mean? Are people finding the fluid stream of Twitter less than comforting or helpful, or is Twitter too slow? Integrate don’t innovate when servicing customers

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Twitter <> LinkedIn Love is over; who wins?

LinkedIn announced last week that it would no longer allow tweets to automatically update to its feed. For many this is perhaps either a blessing or, “what are you talking about” but what does this mean to these two major players and to you? LinkedIn had been the quietest, most underutilized social network out there. […]

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