Tag Archives | Education

Paying Attention to the People with Kate Nasser

http://traffic.libsyn.com/cx404/CX404_Ep.005_Dont_Forget_Your_People_Kate_Nasser.mp3 Podcast: Play in new window | Download (Duration: 34:44 — 33.9MB) Kate Nasser has a speciality she loves to talk about: how the quality of the people, their training, their coaching can make the world of difference to the customer service you can offer as a company. It is for this reason I was […]

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Transforming business with social media will #FAIL, if they don’t get the education

For there to be a wider acceptance of social media use by businesses then one cannot ignore the biggest blockers out there; the decision makers themselves. Our initiatives will fail without remembering to educate those making the decisions. Having spent the last 2 years crossing many countries of the EU talking to medium, large and […]

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