Tag Archives | Customer Experience

Just fix my problem

Ran across this post from Tim Stevens and his rant about service being provided by service centers. http://www.leadingsmart.com/2011/05/i-dont-want-to-press-1-for-english.html He has a few points which are typical of the problems which still effect  our service centers everywhere (his examples are from  the US but I see the same around the globe). Now whether it is good […]

Continue Reading 0

Tweeting at the opera?

I tweeted a bit back that I was bored and was watching a baseball game recently. I could see the hot dog and beer sellers in the stands pushing their wares and an idea came to mind. What if those sellers were monitoring Twitter for a specific hash-tag and took orders from their clients? Sure, there are plenty of drinks […]

Continue Reading 5

Powered by WordPress. Designed by Woo Themes